Okta Customer Research Finds Office 365 Most Used Cloud Service

As a cloud identity management service, Okta collects tons of data about how its customers use other cloud products. Today it released its first Okta Business @ Work Report. Among the many compelling findings was that Microsoft’s Office 365 was the favorite cloud service overall so far this year.

Okta is not alone in using the data it collects to generate reports. ZenDesk puts out aquarterly report based on customer service data running through its systems. In fact, last year I wrote an article, Actually Every Company Is A Big Data Company with the idea being that data is an artifact of simply doing business. These companies are acknowledging and formalizing that notion by sharing the data with customers.

The company found that it was using this type of data to decide where to concentrate its resources, CEO Todd McKinnon told TechCrunch. “We used data to see what apps people were using and the frequency of usage and then made integrations to those [most popular] things the best,” he said.

With 2500 customers using over 4000 cloud applications, he said the amount of data was such that it made sense to generate a report and share it. He acknowledges that this is a snapshot of his customer base and may not always correlate with the world at large, but it does present an intriguing picture of how Okta customers are using the cloud.

Some Interesting Findings

Okta has been tracking app usage since 2012 and for most of that time, Salesforce.com has held a firm lead in usage statistics, but over the last year Office 365 which has been climbing steadily finally surpassed it with Box coming in third, according to the report.

Cloud app usage data from 2012 to 2015. The top 3 today are Office 365, Salesforce and Box.

You’ve probably been hearing about Slack, the increasingly popular corporate messaging app. Not surprisingly, it leads app growth over the last quarter with a 50 percent increase. More unexpected, PagerDuty, a tool for managing IT incident information was second with 25.5 percent growth. SurveyMonkey, the online survey service was third at 23.5 percent.

Okta app survey data. Top growing companies over last quarter. Slack, PagerDuty and SurveyMonkey comprise the top three.

The average number of stand-alone cloud apps in place at Okta customers is between 11 and 16, and this is true across a range of company sizes, the report found. This was a number that ended up surprising McKinnon who expected it to be much lower, he said.

The report even looked at tablet usage and found the top three tablet users by industry were pharma, biotech and education. Meanwhile, education and retail were the top industries when it came percentage of users logging in using a mobile device.

Since Okta is an identity management company, a report from them wouldn’t be complete without some security details and the company found that multi-factor authentication (MFA) has been on the increase with Amazon Web Services, Salesforce.com and Office 365, the top three services when it comes to MFA implementation.

The report was based on anonymized data from 2500 customers, running 4000 applications (with thousands of additional custom integrations) with millions of daily authentications from 185 countries.

The report looked at many other details such as popularity of apps by industry, region and other pieces. McKinnon said that he could see a day when they look for a way to charge for this information, but for now, the report is free.

Comments

The 7 Best Mockup Tools for App Entrepreneurs

The 7 Best Mockup Tools for App Entrepreneurs When you want to create the greatest possible mobile app that you can build, you likely already realize that you’ll need a strong foundation to start with. Building an exceptional mobile app isn’t so different from crafting a luxury home in this respect. It all begins with the blueprint, base and groundwork. In the case of mobile, you’ll need a strong and durable mockup before you even consider putting your development team to work. Thankfully, app entrepreneurs have been gifted with an abundance of options to choose from when it comes to selecting a top-quality mockup tool to use. And there’s absolutely nothing wrong with performing your initial mockups on paper. Don’t let anyone tell you otherwise. There’s even something special about telling a friend your spontaneous new app idea, while immediately sketching out its wireframe on notebook paper. But, we’ve put together a list of The 7 Best Mockup Tools for App Entrepren...

How ad-free subscriptions could solve Facebook

At the core of Facebook’s “well-being” problem is that its business is directly coupled with total time spent on its apps. The more hours you pass on the social network, the more ads you see and click, the more money it earns. That puts its plan to make using Facebook healthier at odds with its finances, restricting how far it’s willing to go to protect us from the harms of over use. The advertising-supported model comes with some big benefits, though. Facebook CEO Mark Zuckerberg has repeatedly said that “We will always keep Facebook a free service for everyone.” Ads lets Facebook remain free for those who don’t want to pay, and more importantly, for those around the world who couldn’t afford to. Ads pay for Facebook to keep the lights on, research and develop new technologies, and profit handsomely in a way that attracts top talent and further investment. More affluent users with more buying power in markets like the US, UK, and Canada command higher ad prices, effectively...

eGym raises $45M Series C for cloud-connected gym equipment and fitness software

eGym , the Munich-based startup that offers cloud-connected gym equipment and supporting cloud software and app for the fitness training floor, has closed $45 million in Series C funding. The round was led by new investor HPE Growth Capital, while existing investors, including Highland Europe, also participated. The problem that eGym is looking to solve is that, whilst gyms have moved from a bodybuilder market to a mass market in the last 20 years, the technology in gyms lags behind. That’s despite the fact that better use of technology can help to reduce customer churn, the biggest pain-point of both gym operator and gym users. Comprising of an app for both gym user and trainer, combined with the company’s connected strength machines, the eGym Cloud makes it possible for gym members to receive better fitness instruction and an evolving and personalised fitness plan based on data collected as they workout. And by providing a better workout feedback loop, gym goers can get an i...

NVBOTS Wants To Make 3D Printers As Easy As Toasters

Right now 3D printing curriculums, if they exist, are fairly sparse. Putting a two thousand dollar machine in front of a grade schooler usually ends up in a lot of 3D printed Yoda heads and not much education while the learning curve for most 3D design tools is steep. That’s what the founders of NVBOTS, AJ Perez, Forrest Pieper, Christopher Haid, and Mateo Peña Doll, are looking to solve. Their product, the NVPRO , is a 3D printer with a few interesting features. The two most interesting are the automatic removal system which pops parts off of the build plate when they are done and a built-in print server that allows you to print from any device. This means you can run large batches of prints from different users with each part popping off as its printed. This means a class of students can send jobs to a printer and then pick them up just as they would a laser printer. The printer also supports a central “admin” who can check jobs before they are printed as and offers a ...

Windows 10 for phones will be released on this Friday

Microsoft's head of the Windows Insider program, Gabe Aul, has announced today on Windows Weekly that they will release a new build of Windows 10 for phones on Friday at 10 AM PT. Windows 10 release date A few weeks back, the company announced a new list of supported devices for the next release but for the version that will be released on Friday, the Lumia Icon and Lumia 930 will not be supported. Gabe said during the announcement that it came down to the new UI being too small on these devices and as such, will not be included in this release. List of supported devices Lumia 1020 Lumia 1320 Lumia 1520 Lumia 520 Lumia 525 Lumia 526 Lumia 530 Lumia 530 Dual Sim Lumia 535 Lumia 620 Lumia 625 Lumia 630 Lumia 630 Dual Sim Lumia 635 Lumia 636 Lumia 638 Lumia 720 Lumia 730 Lumia 730 Dual SIM Lumia 735 Lumia 810 Lumia 820 Lumia 822 Lumia 830 Lumia 920 Lumia 925 Lumia 928 Lumia ICON Microsoft Lumia 430 Microsoft Lumia 435 Microsoft Lumia 435 Dual SIM Microsoft Lumia 435 Dual ...

Exciting Technology

Search This Blog